About Fern Silver

Awarded the title…ANTHROPOMAXIMOLOGIST

‘You’ve been doing this for 20 years and did not even know it. HAPPY BIRTHDAY!”

Who could have known that my childhood adventures, becoming a determined athlete, team player, volunteer for great causes, leader, educator, customer service star, top salesperson, recognition/ engagement specialist, keynote speaker, trainer, activator and student for life would bring me to the day when the Director of Schools and Manpower Development at New England Financial awarded me with the title of ANTHROPOMAXIMOLOGIST.  After 20 years of delivering the highly acclaimed program I created that impacted the success of thousands of agents, he said, “You have been doing this for 20 years and did not even know it. HAPPY BIRTHDAY!” It seems the training program I developed coincided with the Science of Peak Performance known as ANTHROPOMAXIMOLOGY. The Pursuit Of Excellence was born out of a commitment to catapult their success. I literally made up this program based upon my lifetime of experiences, knowledge, and passion.

Fern’s business has always been based upon PURPOSE – being part of something bigger than I AM that makes a difference and PASSION – that emotional “stuff” that makes people perform way above and beyond ordinary performance.

Participating and becoming certified in professional training programs such as Tom Peters Leadership- Style Analysis- Advocate Selling- Ohio Safety Expert- Xerox PSS plus experience and research in Leadership- Engagement Practices -Culture Development- Internal Customer Service (the Deming model) – and the financial benefits of Effective Recognition and Communication Programs support my passion to help people be the best they can be.

A recent survey from Gallup stated that Full Engagement in America has improved from 30% to 34%. WE CAN DO BETTER!

Happy Employee = Happy Company

WE CAN DO THIS TOGETHER!

Herzberg gave us the proof over 60 years ago. His research confirmed that managers are our biggest reason for poor performance and dissatisfied employees. The upward downward communications miss the mark. Research continues to show that MANAGERS are the main reason for poor performance and people leaving.

Collin Ellis, the author of Culture Fix, reported that a survey of 1400 American businesses found that a whopping 92% of senior executives cited cultural challenge as a critical driver to increase their company’s values, yet only 16% said their culture is ‘exactly where it should be’.

Together we will help:

• Raise management skills and engagement to new levels.
• Train managers on how to effectively recognize employees.
• Define cultural values that drive enthusiasm and high trust.

The great secrets of personal and organizational success were revealed to me when I read ‘Think And Grow Rich” by Napoleon Hill over 30 years ago. I have read it over and over and still learn something new each time I revisit the lessons (my original copy is held together with a rubber band!). These lessons still guide me as a speaker and trainer to bring value to you and your continued success. There are thousands of books that have revealed important information to us. Think And Grow Rich is the one book you must have in your library.

Andrew Carnegie, a great leader, became one of the richest men in American. He gave Hill the challenge to go out and interview 500 of his successful friends to uncover their philosophy of success and leadership. His personal secret of success applies to every business:

“Coordination of knowledge and effort, in a spirit of HARMONY, between two or more people, for the attainment of a definite PURPOSE.”

Andrew Carnegies’ secret is one of the guiding principles of the work we will do together.

It was the EXPERIENCE” with Fern, how she made people feel, that impacted the success of thousands of professional agents and effective leadership practices of 400 managers at the Cook County Clerk of Courts.

Call me: 847-816-3577 Hire Fern

Call me to talk about how we can help your managers become Effective, Authentic LEADERS.

WE’LL MOVE MOUNTAINS TOGETHER TOO!
Together we can help teams love their company

Creativity That Connects

Professional RECOGNITION and Advertising Promotions Consultant

• The “Magic Of Change and Metamorphosis Mugs” and Guide Book
• “Common Swift…Ever In Flight” award
• MAMA Care Card (Medical Alert Medical Alert)
• The “YOU ARE THE COMMITMENT TO BE THERE IN TIME” medallion keyring presented to thousands of agents to stay on PURPOSE. The second side of the medallion had a sculpted image of a family.
• The mirror used by Cable TV Customer Service Center employees in 1985 that said “Can They Hear Your Smile Today”
• The most creative custom recognition program in the history of Hearst (PPSB)
• Anthropomaximologist recognition tools
• The mini penny with the tagline “One small change in how you think and what you do can make a BIG difference. (die struck copper finish penny 3/8” across- actual penny is twice the size)

Just a few examples of Fern’s creativity that serve as constant reminders to all who experience them that true motivation comes from within.

Committed to the community and giving back

Fern has served as a leader in the Chicago Hunger Campaign

Served on the Board of Directors of the Make A Wish Foundation (Ohio)

Created the first BANK IN to help support economic development and minority employment in Evanston, IL (written up in the American Banker as a FIRST IN BANKING)

Coached 8TH Grade Students in their dream to END RACISM. Created a program to prepare them to create their own commercial TO END RACISM {Tear Down The Walls Between Us)

Created a Summer Reading Program (Based upon Jeannie Eller’s ACTION READING program).
Initiated, recruited volunteers, enrolled sponsor to fund 15 resisting slow and non-readers to become proud, successful readers, and future dream weavers. Invited my friend Tye Dye (NFL FOOTBALL PLAYER) to speak at the graduation ceremony.

Created and facilitated a, one of a kind, full day self -discovery program FEAR- PRIDE – POSSIBILITIES for students in the CPS

Supported the National Consumers Union to help get DATES instead of codes on food products sold in stores.

Honors & Acknowledgements

• Fern has been honored as “Woman of the Month” (Lerner Life Newspapers)
• Featured on PM MAGAZINE TV (ABC) as the creator of the Metamorphosis Mug
• Featured on Radio talk shows (CBS, WGN, NBC)
• New England Financial Educational Awardsfor contributing to the success of thousands of agents
• Acknowledged by the UAW for creatingThe Douglas Frasier – Intl. Community Service Award
  
• Acknowledged by the Illinois House of Representativesfor her volunteer work to inspire kids to READ and LEAD
• As an advocate to end hunger
• Several educational institutions have acknowledged her for her volunteer work helping kids recognize and build their true personal value.
• Recognized by the President of the Evanston Chapter of the NAACP and the American Banker for creating the first “BANK IN” to support economic development in Evanston. We organized a day for people to deposit money in the Evanston Bank, the only bank in Evanston that provided loans to minorities and job advancement for minorities. We raised almost $100,000 in 1970.